So, since Tuesday 31st August, I am no longer a part of “Team Billabong”, but a copywriter for Ben Locker and Associates.
What a massive transition. I went from working weekends, hanging clothes, pricing clothes, selling clothes (and skateboards)… to sitting at a desk with my own fancy computer and writing for a living. With weekends off.
My dream job.
Although I was good at it, I didn’t particularly like English at school in Braintree until I started my GCSE years with a brand new teacher. Her name was Miss Coyle, a down-to-earth, honest person, who not only made English bearable, but also realised that I had a bit of a flair in writing stories, descriptions and even essays. She encouraged and helped me to LOVE writing. Soon it became something I did for fun, not just for homework. Call me a geek, I don’t care.
I feel as though I’m settling in nicely here. Everyone is very kind, helpful, funny and opinionated – which is NEVER a bad thing in my own opinion… it leads to discussions which aren’t dull, as we all have our own ideas and views about things. When it comes to copywriting, a little debate about whether to spell “microwav(e)able” with an ‘e’ or without one doesn’t ever hurt anybody.
I enjoy writing about many different topics. I’ve been here for 10 days and have already written about botanical gardens, animals that smell like lavender, crystal therapy and shamanic drumming, a residential spa, descriptions of clothes… and I’m sure there’s plenty more to come. No two days are the same and that is something I love – no offence to anybody working in a shop, of course, but I hated doing the same monotonous tasks all day.
I get home from working here as a copywriter and feel as though I’ve achieved something – that I’ve used my brain, without having had an angry customer shouting in my face about not being able to refund a bikini – that’s when customer service skills are really put to the test, you know. Being polite when someone is shouting at you, telling you they want to speak with your manager (even though the manager always says the same thing). I guess it’s an achievement in itself being able to keep your cool and resist the temptation to shout “get out of my shop and learn some manners, you rude, ignorant person!” … or words to that effect.
I get a sense of pride when I’m told I’m improving day by day. Praise is a regular occurrence in this office – it’s amazing how good a “well done” or a “you’re getting the hang of it now!” feels. It goes a very long way, and definitely makes for a happier team.
The only thing we need to improve on is getting the temperature in our office just right to suit everybody. Two of us have chilly fingers and toes and the other two are just right… Will we ever find the balance?